About Us
In the days and weeks after a death, families face a long list of administrative tasks - notifying countless organisations and services, each asking for the same information in different ways. It's exhausting and unnecessarily difficult.
Through personal experience, we believed there had to be a better way.
Our Journey
Legacy Trail was founded by Adam, Edward, and James who have spent their careers developing technology and products to help people navigate notable life events.
We founded Legacy Trail in 2025 to bring calm and structure to the process of bereavement in the UK, and to push for change in how the industry serves families during their most challenging times.
We continue to grow and improve, shaped by the people who use it and the professionals who work with us. We listen carefully, refine continuously, and remain focused on what matters most - helping people navigate the practical realities of loss.
It's a privilege to help, and a responsibility we take seriously.
We think companies can do better by bereaved families
Closing an account after a death should be one of the simplest things a company does. Too often it's one of the hardest. Every organisation asks in its own way, on its own form, in its own time, and the family is left to work it out. We can't change that on our own. What we can do is take it off your hands, and make sure cost is never the reason someone struggles through it alone.
Notifying companies of a death costs you nothing with Legacy Trail. We made that decision so as many people as possible can use the service.
We continue to grow and improve, shaped by the people who use it and the professionals who work with us. We listen carefully, refine continuously, and remain focused on what matters most - helping people navigate the practical realities of loss.
It's a privilege to help, and a responsibility we take seriously.
Our Principles
- Reduce burden, not just manage itWe exist to make hard times easier
- Clarity in chaosSimple, clear processes when everything feels overwhelming
- Secure by designSecurity built into everything we do
- Listen firstReal families and professionals guide what we build
- Accountable to peopleReal people support you throughout. We serve those navigating loss, not shareholders or metrics